Privacy policy
For us privacy for our valued customer is very important. We strongly believe that the personal information of our customers should not be shared with the third party without the prior consent or request from the customer. Privacy is the right of an individual and at KRISHIKALA the information of the customer such as contact no., email, addresses etc is used only for the internal purpose and not for sale. Your contact information is stored in our database. We at KRISHIKALA condemn the unauthorized reach and misuse and/or disclosure of the personal information of the customer and we have strict guidelines and high security features to prevent the same. Any changes in our ‘Privacy Policy’ will be posted here on the website.
Secure Online Payments:
The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by credit card KRISHIKALA uses a 3rd party secure payment gateway provided by “PayU” and the credit card details are ‘not stored’ with, instead the KRISHIKALA information is securely stored and encrypted with Visa/MasterCard.
Smart Cookies:
We use ‘Cookies’ to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. ‘Cookies’ are tiny text files which our Website places on your computer’s hard drive to store information about your shopping session and to identify your computer.
Return, Refund and Cancellation Policy:
Cancellation can be done before the product is dispatched by us.. Refund will be done through online mode in 5 working days. Return can be requested within 24 hours of the order received.
Shipping and Delivery:
Product will be shipped 48 hours after notifying the customers personally through the contact provided, about the product size, shape, colour specification (if any) and availability of the particular product. Product will be delivered within 6 – 15 working days.